Supabets History And License
Supabets has evolved from a solely South African to a truly African land and online betting and gaming enterprise. It has branches, phone betting facilities, online and mobile facilities, and betting terminals in five African countries, soon to be seven.
Bettors can currently wager online and at bricks and mortar shops in South Africa, Nigeria, Zambia, Ghana and Tanzania.
Supabets Mobile App
Supabets has one of the most attractive and user-friendly mobile betting, lotto and gaming platforms there is. It’s so easy to navigate, in fact, that virtually any punter – experienced in the ways of online or mobile betting or not – can find their way around, regardless of their smart device or operating system. This is made possible due to easy to understand graphics designed transcend any language barriers.
With a press or swipe of your finger, you can register (sign up) for a new Supabets account or login using your existing username and password, make a deposit, place a wager or ten, or cash out any winnings you may have accrued, all on your favourite smart phone, tablet or device. Supabets mobile supports Apple iOS, Android and Windows, which you can connect to around-the-clock via Wi-Fi, LTE, 3G or 4G.
Supabets Bonus And Promotions
Supabets runs a couple of promotions aimed at South African players, but these are focusing exclusively on those who already have an account and a standing record with the bookmaker. There is nothing wrong in providing incentives to dedicated players, but it is nevertheless surprising that the bookie didn’t find it useful to add a welcome bonus, like other operators open to South African players, do. Unibet, Betvictor or Bet at Home, among others have quite decent offers for players of this continent.
Not even local players will receive anything in exchange of making their first deposit, so new members will have to do the most of the money they can afford to spend. Supabets’ complete disregard to incentives is self-evident if you stick around for long enough as to make subsequent deposits. None of them are matched by any percentage and to make things worse, spreading the news by referring to a friend is not going to trigger a paycheck either.
The loyalty scheme offered by Supabets is underwhelming and players will start enjoying the benefits only after they attain VIP status. It can take a while to accumulate the necessary comp points and even when you do, the rewards are not going to sweep you off your feet. Basically, the VIP package consists of 10% of the losses being returned in the form of a free bet, which is subject to wagering requirements.
Supabets Deposits And Withdrawals
Supabets is offering all the popular credit cards and electronic wallets made available by other bookmakers, while focusing on the payment methods preferred by South Africans. Among the worthy choices it is worth mentioning stanbic ibtc bank, supabets prepaid, easypay, direct withdral and supabets one time. Punters are supposed to deposit using the national currency and one unit is enough for both deposits and withdrawals, without commissions being charged.
Depending on the payment method of choice, you might have to wait between two and five days to receive the funds that are rightfully yours. Supabets is one of the most respectable African operators, so despite the fact that transactions take a bit long, they score high marks with comes to banking options.
Supabets is obviously focusing almost exclusively on sports betting and their entire efforts and resources are aimed at these games. They realize the upside of running an online casino and they currently offer slot machines, video poker and table games. The section is clearly the result of an afterthought and compared to the sports betting area, it is underdeveloped and it will only appeal to beginners.
With less than 100 slot machines available and many of them developed in-house, it is hard to believe that they will score high marks in terms of customer retention. Furthermore, Supabets doesn’t have a clear strategy for attracting new players and in the absence of a welcome bonus, the flow of new clients is not surprisingly pretty slow.
A live casino section would help their cause, but there is no possibility of playing against real dealers yet and even table games are only suitable for gambling with the random number generator. Unfortunately, Supabets doesn’t have a poker room where players could pick their skill and luck against their peers.
Supabets Customer Support
Customer support is only available in English and players will have to make the most of the telephone and email support.
A live chat feature will come in handy for the growing community of punters, but unfortunately such an instrument is yet to be introduced. Supabets grasps the importance of using social media and has an account on Facebook, Google class and Twitter.