Planetwin365 sportsbook is a bookmaker on the rise. As well as having their online sportsbook, the firm have over 2000 shops across Europe and hold licenses in seven different countries. The online portion of the business is licensed in Malta and regulated by the Malta Gaming Authority. Planetwin365 have over 4000 markets and 500 live bets a week and promise integrity, a wide range of markets and most importantly, some industry leading odds. In this review, we will assess the quality of their online service, looking at the site, sports on offer, promotions, customer services and more.
Planetwin365 sportsbook really needs applauding for their original, innovative and informative website. There is nothing particularly unique about the layout of the site – in fact it confirms with the vast majority of sportsbooks out there – a three column design, with the list of sports down the left, content in the middle, and the bet slip and other promotions and banners on the right-hand side of the page.
Where Planetwin365 have differentiated themselves from their competitors is in the information they provide to bettors. The central section of the screen contains odds for live matches at the top, but underneath customers are able to see the main market movers of the day. There is a graph which shows the historical odds of the teams involved and displays how they have changed. This allows bettors to see where the money has been going and from there they can decide whether to follow it in. In addition to a Market Movers section, Planetwin365 have also provided a Match Of The Day chart, which shows where customer’s money has gone on the 1X2 market as well as on other bet types.
The website can be viewed in a variety of languages, namely; English, German, Italian, Argentinian Spanish, French, Bulgarian, Polish, Turkish, Albanian, Romanian and Chinese. There is a statistics section powered by Betradar to assist customers when making their betting decisions.
Although there is a fairly lumpy sign-up bonus for poker aficionados, unfortunately at present there is no concession when registering for a sportsbook account. However, Planetwin365 have a Multi Bonus which they state is the core of their promotions system. Essentially this is a bonus which starts at 5% on any winnings from a bet struck that contains 5 selections.
As the number of selections in an accumulator increase, as does the percentage bonus, until it reaches a maximum of 255% for getting a 30-selection accumulator correct. The only stipulation on this concession is that the minimum odds must be 1.15 or greater. In reality, the chance of actually either placing a 30-team accumulator and even more importantly, winning a 30-team accumulator is so small it isn’t even worth thinking about. The bonus for getting a 10-team accumulator correct is 30% which isn’t too bad.
Well, the truth is, Planetwin365 have some strong odds, but they are not the best in the industry. For instance, let’s take a look at one of the biggest footballing matches of the year, the Champions League final. Twenty-four hours before kick-off, the odds may not be quite as competitive as they will be by kick-off as the final team sheets have not been announced, but for a match of this scale, they should be very close. Looking at the total book percentages for the game’s 1X2 market, a book of 104% was found with Planetwin365. Now these are very decent margins, but three of the biggest sportsbooks in the world all had better margins
Does this pattern exist across all sports? Well, next we took a look at the basketball odds and the NBA playoffs. US bettors don’t like to bet on the draw, so the main type of bets for our transatlantic cousins is a handicap bet. Looking at the Golden State Warriors and Houston Rockets match, the handicap was Golden State -11.5, and Planetwin365’s odds worked out at 105.2% (odds of 1.87 and 1.93). Again comparing this to the same industry powerhouses, and the following books were observed.
This time, Planetwin365 sportsbook was much closer to Bet365 and William Hill, although was a little off Pinnacle (which is no surprise as they are widely regarded as one of the lowest margin sportsbooks out there). The odds for the other main sports such as baseball, American football and tennis etc. all work out to between 105.5-106.5%. Planetwin365 do offer some other sports such as futsal, volleyball, rugby and handball, but the odds are not quite as competitive.
Overall, the odds on offer at Planetwin365 sportsbook are more than respectable and very competitive when compared industrywide. However, they are not quite the best around as suggested by the company.
At present, when trying to sign up, only clients from the following countries are able to sign up; Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Germany, Macedonia, Malta, Montenegro, Netherlands, Slovenia, Sweden, Tunisia and Turkey. As such, players residing in all other countries must be considered restricted. Interestingly, US players are able to view most of the content of the sportsbook, but UK residents are greeted with a screen which tells them they are not authorised to view the pages when trying to navigate around. The majority of the countries on the approved list don’t have a particularly big population (barring Germany and Turkey), and it would be wise for Planetwin365 to expand their reach.
Payment can be made via the following methods:
Visa (Min €5 – Max €20,000)
Mastercard (Min €5 – Max €20,000)
Rapid Bank Transfer (Min €20 – Max €20,000)
Skrill (Min €20 – Max €20,000)
Skrill 1-Tap (Min €20 – Max €20,000)
Neteller (Min €20 – Max €20,000)
Astropay (Min €10 – Max €10,000)
ecoPayz (Min €10 – Max €2500)
Paysafecard (Min €10 – Max €5,000)
There are no fees when depositing, regardless of method. For withdrawals the following methods and limits apply:
Visa (Min €20 – Max €20,000)
Mastercard (Min €20 – Max €20,000)
Skrill (Min €20 – Max €20,000)
Neteller (Min €20 – Max €20,000)
Astropay (Min €30 – Max €1000)
ecoPayz (Min €30 – Max €2500)
Bank transfer (Min €500 – Max €2500)
Customer services can be accessed by selecting the help button on the horizontal bar located on the homepage. From there, users will land in a fairly extensive FAQ section that can answer a decent amount of queries that clients may have. If they cannot satisfy themselves using those resources, then there is a Contact Us button on the right-hand side. This brings up the option to start a live chat or to send an e-mail to the company via an online form. Live chat is available 08:00 -22:00 CET+1 and the representatives are helpful and quick to answer any queries.
Planetwin365 sportsbook has a mobile-optimised website which works on Android, Windows, iOS and Blackberry devices. The site automatically loads when visited from a handheld device and is straightforward in its layout. There is nothing overly flashy, with the list of sports in the centre of the page and once selected, loading is fast. Customers still have the opportunity to see the Market Movers, Last Minute Bets, and can filter their bets much in the same way as on the main desktop site. While the mobile app doesn’t set any records for its design or extras, it is very functional and gets the job done.